What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump problems in Suffolk/Nassau County during the colder seasons, when they’re needed the most to keep you toasty. While you know the team at Airmax Long Island Inc will forever be there ASAP when you need us for a heat pump repair, there are some things you can do to ensure a repair is necessary and save yourself some cash if it’s not. We’ve gathered this checklist of things to try before you give us a call.

  1. It may sound ridiculous, but make sure everything is turned “on”. We’ve been to several calls only to find the thermostat or the heat pump itself is turned off.
    • Look at your thermostat to ensure it’s on, switched to the correct temperature and isn’t switched to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks right, check your furnace switch (check your manual if you’re unsure where it is) and inspect your fuses and circuit breaker.
    • Confirm that your gas is on.
  2. If the furnace still hasn’t turned on, revisit your thermostat.
    • If it’s a programmable model, make sure it’s showing the accurate time. If it thinks it’s morning when it’s actually night, it may not kick your heat on because it doesn’t know you’re home.
  3. Is a blockage causing your furnace to fail?
    • Check your air filters to confirm they’re not blocking things up.
    • Do you have any obstructed ducts, vents or cool air openings?
    • Are all supply registers exposed?
    • Is your exhaust flue open?

If you’ve worked through this checklist and you’re still without heat, call Airmax Long Island Inc at 631-737-5566 or arrange an appointment online and we’ll get your home back to the toasty and cozy place it should be.

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