The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or gone and can change settings to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy company for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it on your own or call a HVAC professional like Airmax Long Island. If you’re installing it yourself, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem since the thermostat can pull adequate power from other heating and cooling wires.

In some cases, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get adequate power, Nest says you may run into some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is making weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t switch on or turns off and on rapidly in a short period of time.

You might believe something is wrong with your heating and cooling system, but if you just got the Nest, we suggest you check your thermostat right away. This is especially true if the weather is moderate, and you haven’t been running your heat or air conditioning much.

Our Professionals Can Solve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t fix the issue, a smart thermostat professional including one from Airmax Long Island can assist you. We can diagnose the issue and add a C-wire, if needed.

Smart thermostats including the Nest are created to make your life easier, with automatic energy-efficient programming and the ability to keep an eye on temps while you’re away from home. It’s a frustrating experience when yours won’t work properly, but our heating and cooling pros at Airmax Long Island can resolve the trouble in no time.

If you’re experiencing strange heating and cooling behavior with your new Nest, reach out to us at 631-737-5566 to set up your appointment now.